The Ministry of Post and Telecommunications looks set to take a lead in transforming the state’straditional office operations into e-offices.
Director General of the ministry’s E-Government Centre, Dr Thavisak Manotham, said on Wednesday the ministry had completed the installation of essential IT infrastructure and software to support the operation of e-offices.

“We held a training course last month to explain the new system to ministry officials,” he told Vientiane Times.
A number of officials from departments and offices in the Ministry of Post and Telecommunications attended the workshop, which was led by Dr Thavisak, according to a report posted on the ministry’s website.

Dr Thavisak said the e-office concept was not new and that neighbouring countries, especially Vietnam, had applied this management concept thanks to the availability of modern IT systems and software.

The e-office concept would enable state offices to reduce their extensive use of paper and thanks to intranet-based communication channels ministry officials would find it easier to comment on draft documents concerning key policies, regulation and orders.
Each key official in the ministry was given a password to log in to the system so they could discuss and improve ministerial policies and regulations without having to print out their comments on paper.

In addition to reducing the wasteful use of paper, ministry officials would save time and travel costs as they could post questions and comments without having to sit down and discuss issues in a particular place.

“Many ministry officials said they no longer had to pay for fuel to tr
avel to other divisions and departments for talks with other staff,” Dr Thavisak said.

The ministry’s E-Government Centre was assigned to develop e-internet standards and regulations, hoping that other state offices would learn and apply them in the future.

But Dr Thavisak said the telecoms ministry did not intend to force other state agencies to adopt this model.
Other telecommunication officials told Vientiane Times the government planned to implement e-government projects. However, project development appears to be slow due to a lack of funds and technical staff.

The officials said Laos had sufficient infrastructure to support e-government operations but one of the challenges was the design of an e-government network and communication channels, as well as the capacity of people to use an internet-based working system.
The telecoms sector has undergone rapid growth recently as operators compete to attract customers. This development will benefit state offices that want to adopt new technology, officials said.

By Times Reporters

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